The following are extracts of some of the letters from our clients, the originals can be seen at our office.
I am writing to record our appreciation of the work that you and everyone you involved have done over the past few months. We were very impressed, not just with the quality of the work, but also the friendly manner of everyone we met, and we would not hesitate to recommend B&G to anyone else. I’d be grateful if you could let everyone know of our appreciation.
Mr & Mrs F
We thoroughly enjoyed the period of the work, and congratulate you on excellent craftsmanship, and a very efficient and friendly approach. We are absolutely delighted with the result and will certainly be recommending you to our friends.
The project was commenced on time and completed slightly ahead of the school re-opening in September. Whilst the extension was small there were still a lot of different processes to sequence and this was done seamlessly by Peter and his team.
All works were done to a very high standard and the school was left clean and tidy.
Continuity of supervision was maintained and it was felt the premises were left in safe hands during the summer holiday.
The project was not an easy task, because of the lack of accessibility, the fragile state of the ceiling and the difficulties posed by fitting three very heavy steel beams within a confined and awkward space. However your staff rose splendidly to the challenge and I have nothing but praise for their professional skills, frequently their innovative solution to problems which arose, and the high standards of workmanship throughout the job.
May I also thank you, Steve, personally for being so attentive and thorough: I always felt that any query – no matter how small! – would receive your wholehearted attention, and the response would be swift and accurate: very reassuring, as we face the unpleasant prospect of the landing ceiling collapsing under the strain of the work on the roof!
Well done and may thanks!
G Capt H
My wife joins me in expressing thanks and appreciation to you, your staff and your sub-contractors for the way in which the work was carried out. I have been used to supervising craftsmen and inspecting their work, and I consider that all the men involved were craftsmen. Each stage of the work was good, nothing was skimped and the results looked good and is good. Each man took a pride in his work and took pains to clear up as thorougly as possible at the end of each day. You can be proud of your men. You will probably know the saying that the quality of a business depends on the man at the top. Fight it out between you. We shall readily recommend you, and rest assured that should we require further building work, we shall place it with you.
We are very pleased with the work that you did, the doors are much less draughty and we are warm and much more comfortable.
I would like to thank you and your team on behalf of myself and my family, for the work you did for my Mum. The gentle and kind consideration that you showed her during the building of the bungalow and following works has meant a great deal to us. Your prompt action when there was a problem put our minds at rest and your attending men were very kind and thorough.
She has settled in and is enjoying the comfortable life of living on one level with everything close to hand.
Mrs T, Child Okeford Sept 2016
Thank you for having your team to do the re-pointing... They did a great job and were polite and charming.
Ms S, East Knoyle. Sep 2018
Please extend my thanks to all who worked on the project, we are very pleased with the result and will certainly bear you in mind when we have future work.
Thank you so much for coming to the rescue so swiftly – all looks good now and faces look happier with food production back to normal!
Thank you very much for all your good works at xxxxxxxxxxx, I am extremely grateful.
Burfitt & Garrett instilled real confidence … our plans were straightforward but converting the house required tight scheduling. The finish of the entire job is good and the resultant living accommodation excellent. I recommend Burfitt & Garrett for their openness, integrity and no nonsense practicality. All said, this is a first rate job.
Thank you very much to you and your team.
Many thanks for the good work.
AMB, East Knoyle. Jan 2018
Many thanks for a job very well done.
We are so pleased we asked Burfitt & Garrett to tender for the work; throughout the build, the service your company has provided has been outstanding and at all times very professional and courteous in its approach. We are also grateful for your willingness to resolve any issues that we have encountered since the house has been finished.
Please pass on our thanks to your staff for building us a home far nicer that we deserve.
Mr & Mrs S
Thank you very much for the excellent work which we are both very pleased with.
Thankyou very much for all your patience, support and effort across the span of the project...We wanted to say how particularly supportive and customer centred Sean and his team were...everyone involved has been brilliant, thank you very much. We're very pleased with the results.
TL, Gillingham. July 2018
...Can you pass on to the team that have worked there that the works are excellent, and the residents have nothing but praise for them...
Mr G, Tisbury. Nov 2015
We thank you for the attention which you gave to this job.
Mr F, Shaftesbury. Jan 2016
We would like to thank you and all your team for the exceptional help and flexibility (and good humour). We felt that everybody was especially sympathetic over the problem which we found very re-assuring and supportive. Many thanks again for your personal attention and concern.
Mr & Mrs M
As with the previous work you’ve done here – thank you for the excellent service.
Thank you so much. It was fantastic to have such efficient organizing and carrying out of the job. You were great to repeatedly visit during the day and the whole experience was so pleasant and professional.
Mrs R, Shaftesbury. Oct 2018
We would like to thank Burfitt and Garrett for the efficient way the whole contract was completed, including particularly the removal of the old flat roof and insertion of the new lower ceiling within the week’s holiday and the general tidiness and on time completion. Also for the general helpfulness and attitude of the employees and contractors on site.
Many thanks for fitting us in before Christmas. It was thoughtful of you and the work was perfect!
Mr & Mrs M
..we wanted to say that the results are amazing and the hard work of your company to get the project where we are now is appreciated. We love the house and what your guys have managed to achieve.
Thank you again for the professionalism and high level of workmanship throughout the job.
Mr E, East Knoyle. Aug 2016
Thank you for doing a wonderful job on the repairs. Your team were excellent as usual. We are very pleased with the new French doors. In due course we may consider a new front door and will be in touch.
...we are really thrilled with how the house has turned out. The on-site and wider B&G team worked really hard and their positivity, good cheer, willingness to go that extra mile and commitment to do a 'proper job' was all hugely appreciated. The transformation in the house is superb and we could not be more pleased...
Mr P, PenSelwood. Dec 2016
We are both very pleased with the finished job and the speed in which it was completed. Please pass on our thanks to the staff who were involved with the works.
Very grateful for the speed and dedication with which you and your crew tackled the job. What with Easter, holidays and the wedding, it could not have been easy to keep the momentum going in such a limited timespan and we are more than happy with the results.
Thank you for your prompt and courteous service.
MF, Donhead St Mary. Apr 2018
Thank-you very much for an excellent job well done.
Mr & Mrs C, Barford St Martin. Oct 2015
May I also say that the service we were given by yourselves was exemplary. The staff you employ were first class in every aspect and the finished result was a credit to their workmanship.
At all times we were able to have a working dialogue and were kept in the picture throughout.
I would have no hesitation in recommending you as builders of the highest quality and hope that your company flourishes through the tough times ahead.
With the re-building now done, we would like to sincerely thank you and your staff for everything that you have done to give us the home of our dreams.
The work was concluded on time and virtually on budget (apart from things we requested or agreed to as the project evolved); something that must be a rarity going by the horror stories we have seen on TV and heard from others.
There were too many people for us to name individually but we would really be grateful if you could forward our thanks and appreciation to the core team of Iain, Dave, Del and Lee.
Iain in particular deserves special thanks for the way he kept a cool head and things ticking along in an easy going manner. His extra-curricular work of providing us with ideas for picturesque walks was also much appreciated!
Thanks again and if you ever want anyone to act as a reference, please don’t hesitate to contact us.
Mr & Mrs B,
I would like to take this opportunity to thank you very much for everything carried out here by your firm: my wife and I have been very impressed by the quality of work carried out and above all by the willingness, courteousness and overall professionalism of all your staff, the same is applied to all the other subsidiary companies that you out source to employ the various services of.
We will certainly be delighted, if the opportunity arises, to highly recommend your firm to others in the future.
Please pass on our thanks to all those who carried out the work, which was to the high standard we had expected.
- please make sure you pass on my thanks to Malcolm he worked so diligently to do a great job for us and we were very very grateful
Mrs H, Shaftesbury.Oct 2018
With many thanks for your work on our barn. We are delighted with it.
Many thanks for a tricky job well done
WG, Salisbury. Dec 2017
We are absolutely delighted with the lovely reception area we now have at school and would like to thank you and your firm for all your co-operation during the build.
...and thankyou for the excellent work by your craftsman.
Mr W, East Knoyle. Oct 2018.
You and your staff have done an excellent job. I cannot speak highly enough of your workforce – all of whom were so thoughtful and courteous alongside their high standard professional finish which has left me very pleased indeed with the result.
Thank you very much for all your efforts.
Thank you very much for creating my beautiful home
I am glad I chose you for my project and feel very happy with the results. You have a good team of workmen and some who are extremely talented. I know my husband would be so pleased that all his idea’s have come into force. Thank you.
We have been absolutely delighted with our house extension and all the work that you have done for us. We were so pleased with the speed everything was done and would not hesitate to recommend you highly to anyone.
I just wanted to say how pleased we are with everything you have done, to the estimate. It looks really good....Your men have been outstanding, efficient, polite, good at what they do and knowledgeable...all were superb...Many thanks Ian, a great done well done and we will certainly be recommending you.
Mr & Mrs B, Broadchalke. July 2016
Many thanks for all your hard work making the patio safe. It has been much admired by everyone- most attractive, safe and fit for purpose.
Mrs G, Nr Shaftesbury. Sep 2018
I wanted to write and thank you for a fantastic job the team of decorators did whilst here. The painting has completely transformed the house and we are really delighted but moreover all the team was incredibly courteous and efficient, tidy and organised. It was a pleasure having them here and I have been telling everyone what a fantastic job they did and recommending you unreservedly.
BB & DB
A short note to thank you for the excellent work on our cottage...The final result is excellent, much better than we had hoped for.
Thank you for all the professionalism and expertise shown by your company, particularly from Keith who was quite outstanding...
If we ever need additional work, you will be the first we turn to!
Mr H, Motcombe. Aug 2017
Once again we would like to thank all of the people who have worked so well for us, and to say how pleased we are with what has been done. We look forward to there being enough dry weather for the gable end to be finished, but understand how difficult it is when everything is so wet, perhaps the Spring will prove a little more accommodating
Many thanks for everybody involved in the build for making us a fantastic house.
Mr & Mrs R, Stour Row. Sep 2015
...the house is really excellent. We are thrilled with the results and the work you have done, and our friends over the weekend loved it too. Thank you so much.
Mr RJ, Stockton. Aug 2016
Could you kindly pass on to the builders our thanks. We were very impressed by the quality of their work, their commitment in all weathers and how tidy they left everything when finished.
Mr & Mrs W, Mere. Oct 2018
We are very pleased with the work which you and your team have done and the result is far better than we had hoped. Please pass on our thanks to all concerned.
Many thanks to all concerned for the excellent work they carried out.
A heartfelt thank you to you and your team for the work you carried out at our house. We absolutely love what you have achieved here. You completely made our vision come to life. Without exception your team were unfailingly polite, friendly and fun. Their attention to detail was flawless. Would love to mention them all by name but fear this letter would be endless!
I am especially grateful to you for pushing the main work through so it was done for the birthday. I know how hard everyone worked to do that and please pass on our enormous thanks to them all. They really did go above and beyond and were brilliant.
I am constantly impressed with the way you and the team always kept us informed of what was happening, the guidance you gave us, and the fact that nothing was ever too much trouble… even when I changed my mind and kept coming up with “little extras” I would like done! Not to mention that without you guys we would still have huge drain issues.
This was our first foray into having building work done and you all made it a great experience. Will not hesitate to recommend your firm and when we decide on what the next project is will call you straightaway!
W & CJ
To say thank you very much for completing the works on schedule. A brilliant job done, and it looks perfect.
Mrs D, Sutton Waldron. May 2016
Thank you very much for the good work on my out – building, I should be moving stuff into it this week.
Terrific job! As always done with great speed and tidiness...Many thanks to you and your team who are always a pleasure to deal with.
Mr F, Sedgehill. Dec 2014
The cottage is transformed and improved beyond recognition. I was most impressed with the speed and efficiency that you and the excellent builders managed to complete the project.
Mr & Mrs W
I am delighted with the work and found the tradesman who carried out the work to be most pleasant as well as being clean and tidy in their work. A good team.
I am very pleased with the level of the work done and it will be a relief to be watertight. Also your work force were a pleasure to have around.
We are pleased with your work. We hope to call on your services again in the near future.
Mr & Mrs R
Thank you for your care and attendance throughout this project and for completing well within the period.
The house is looking great, so thank you to you and your team for making the build process so trouble free. Peter deserves a special mention the calm and efficient way he has organised the build and kept the stress levels relatively low!
We are so delighted with the result. All credit to everyone at Burfitt and Garrett. Several passers-by have commented on the house and have made some very approving comments!
So thank you once again to you and your team.
N & P F
We have been very pleased with the outcome and wish to praise you and your staff for an excellent job well done.
...Our new home exceeds expectations by a considerable margin and we are most appreciative of all the hard graft put in by the B&G team...we were constantly struck by the very positive and pleasant attitude of everyone involved in the project. What could have been a very stressful experience was in fact a relaxed and pretty painless six months for us.
Mr W, Sixpenny Handley. Oct 2015
We would like to thank you and your staff for all the excellent work that has been carried out on the sun room.
I should like to say how very pleased we are with the work you have done for us. The house looks lovely. I should also like to say how very helpful and kind you all your men have been.
Many thanks for the wonderful work here at Wardour. We are thrilled. The staff have asked especially that I thank you. It was brilliant to come in on Monday and see a complete transformation and still be able to teach our classes.
Thanks for a really great job. If we can be of assistance in the provision of references, please let us know.
As you know we are delighted with what we have achieved and it has been admired by family and friends.
Thank you for your care and attendance throughout this project and for completing it well within the period required.
Thank you for the hard work, tolerance, tidying up and good humour. A really excellent job.
Thank you for your excellent work and to your staff who were so helpful and good workmanship.
Mr C, Nr Salisbury. Sept 2018
I just wanted to thank you for all your efforts to cure the chimney flooding problem after the pretty severe tests of the last month. I say with some confidence that all seems to be well. So again, very many thanks for removing a bit of a nightmare.
We are really delighted with the work and look forward to using your company again.
Thank you and your team for the excellent work in helping us achieve an extension to our house which we can be proud of. We particularly appreciate all the hard work which went into ensuring that the walls and ceilings of the new part of the building matched those of the existing with no obvious joins. This is a tribute to the quality of your team and your sub-contractors that this has been achieved with such success.
We enjoyed working with you all and the opportunity that it presented to make new and interesting acquaintances whilst the work was in progress.
Once again, thank you and all the men who worked on our project for a job very well done.
Many thanks to the workforce who were very helpful and took time to explain what they were doing, also to Ian and the plumber for their advice and help.
We have been delighted with the work you have done for us and have given two people reference who asked about the building work in this area.
Mr & Mrs H
Donhead St Andrew
Thank you for the excellent work carried out and the farmhouse looks much improved.
MFA, Mere. June 2017
Many thanks for a job done very well and very quickly.
......except to thank Burfitt & Garrett, and in particular their site foreman, for dealing with the contract so well, and completing 3 weeks early.
Thank-you for a good job done and promptly.
Mr R, Bowerchalke. Dec 2015
Thank you very much for ensuring that the build went so smoothly completed in spite of the weather at times – we are delighted with the end result. We are so grateful that the build was so relatively trouble free and thanks to you and the team. You helped us no end and it was so much appreciated.
Mr & Mrs F
Thank you for the pleasing job.
Mr F, Shaftesbury. Aug 2016
We are very pleased with the work your company did for us and would like to thank you and all the men who did the work. Without exception they were pleasant, helpful & considerate - as well as getting the work done and doing a good job.
Mrs T, Mere. Apr 2014
Having returned from a holiday, I see the final 3 windows have been completed. All of us are delighted with the result – what a magnificent improvement.
..Loving the extension and so grateful to all the people who have worked on it.
Mrs J, Sutton Veny. May 2018
Thank you for fitting in my small renovation into your busy work schedule.
Thank you for the excellent standard of this repair work.
MJ & KM F
Thank you so much for a great job, we are thrilled with the changes – it has made our lives so much better.
We are especially pleased with the oak handrails and the quality of the craftsmanship.
We are very pleased with the results and would like to thank you for the workmanship and the manor that these modifications were carried out.
Mr P, Sherborne. July 2016
The governors were very impressed indeed with the new art room, particularly the quality of workmanship (which is excellent).
Mr S, Tollard Royal. Nov 2017
Terrific job! As always done with great speed and tidiness despite occasional adverse weather conditions.
Many thanks to you and your team who are always a pleasure to deal with.
Mr & Mrs F